Whether it’s devices, pharmaceutical drugs or services, the medical industry is heavily reliant on the ability to communicate and educate your patients, care providers, families and the community in general.
However, medical companies often struggle with effectively balancing the scientific lingo and business talk with customer information, and these audiences require very different messages.
Here’s why quality copywriting can help medical companies meet their objectives through the fostering of better relationships.
If you’re in the medical industry, you’ll understand that it can be a rollercoaster.
There’s controversy over side-effects and prices, there’s the need to comply with industry codes such as Medicines Australia, and there are certain things you can and can’t say. However, there’s also the positive difference you make in people’s lives through better health outcomes.
In each of these scenarios, the company’s ability to communicate effectively is absolutely essential for ongoing growth and success, and quality copywriting is the critical element in getting this right. Especially given the importance of what you do.
It’s not just about words on a page. A copywriter can help you produce:
- Marketing collateral
- Press Releases
- Internal documents
- Website and landing page copy
- Video and audio scripts
- Compliance submissions
- Medical applications
- Strategy documents
- Patient support materials
- Advertising
- Conference materials
And so much more.
All of these above executions are needed regularly but also require a lot of time to complete.
A copywriter has the ability to help you shoulder this burden and allow you to take the bigger picture approach rather than have to get involved in the nitty-gritty of getting wording, tone and layout right.
Professional copywriting allows you to be more precise with your messages which will achieve your objectives, without slowing you down. But it’s much more than this.
Here are the benefits a copywriter can offer you with different audiences.
Patient Information
The biggest challenge that I find medical companies have is talking to patients in a way that they want.
Sure, as a business, you know of their general needs and the mechanics behind how your product or service helps them, however what can be missing is the empathy and emotional connection that they need.
Patients are a very important audience that you need to address, however instead of offering them practical assistance, the collateral tends to be very scientific and often cold.
Coming from a fresh perspective, a professional copywriter can help you flesh out the intention behind each of your patient materials, and filter it into gentler approach so that your medical company can offer them more customer service and support.
This includes educational or long-term nurturing content, all of which supports them and keeps them compliant with treatment, as well as engaged with your brand.
By doing this, you are creating more satisfaction and building a better relationship with patients and their families.
Medical Professionals
Working in the industry often requires you to communicate with General Practitioners, Doctors and other therapeutical professionals, whether they are your primary customer or as a secondary audience.
It is expected that these pieces need to contain a certain level of scientific sophistication, and while it is true, there still needs to be a human element involved too. It’s common for companies to throw content at them that is full of medical lingo, and while this has a place in certain contexts, such as white papers, medical professionals don’t always want to be looking at facts and figures.
A copywriter can help you craft materials which address their concerns and pain points in a more effective way so that you’re offering them valuable solutions, rather than always ‘pitching’ to them.
Just like patients, the well-written message can make a world of difference when communicating with medical professionals.
The general public
Medical companies often have to address the public, whether it’s a press release, news, an article or something educational. In such a public forum, it’s essential to get this spot on to convey the right message in the right way.
A copywriter can assist you to double-check your approach from an external perspective and provide that extra voice to help you to clarify your ideas, regardless of the medium.
Governmental bodies
Authoritative organisations, such as the government, require certain submissions and updates in order for your company to remain compliant.
A copywriter can help you solidify your paperwork to ensure you’re meeting the necessary requirements.
The business side
A medical business is still a business in the end, and this requires the right focus on effective revenue generation practises and ongoing strategy. A copywriter can help you with your the overall direction as well as the documents you need to keep the organisation focused and on target.
Copywriting’s advantages for the Medical Industry
With medical companies come situations where communication is so crucial for a wide range of reasons. It’s therefore important not to overlook how a copywriter can help evolve your content and improve its effectiveness by offering audiences more value.
How Can Melotti Media Help You?
To engage your customer and achieve ongoing business success today, you need quality copywriting and consistent content. However, we understand that this is easier said than done.
You’re time poor and spread thin, and writing isn’t your expertise. So, focus on what really matters, while we take care of all of your copywriting and content marketing needs!
For more information or to speak to a quality copywriter to get the results your business deserves, contact us now at enquire@melottimedia.com.au or phone 1800 663 342.
We can sharpen your words to achieve your goals, today!
The Melotti Media Team
Melotti Media | Copywriting & Message Marketing Bureau
www.melottimedia.com.au
